Return & Refund Policy
We want you to have a positive experience shopping with bigeeks.com. If you’re not satisfied with your order, we’re here to help.
Returns:
- Items can be returned within 7 days of delivery.
- Products must be unused, in original condition, and with all packaging intact.
- To initiate a return, email us with your order number and reason for return. We’ll provide return instructions accordingly.
Refunds:
- Full refunds are available for items that are defective, damaged in transit, or not received within the promised delivery period.
- For approved returns, refunds will be processed after the item is received and inspected by our team.
Non-returnable items include:
- Items damaged by misuse
- Items with minor cosmetic wear (scratches, dents, etc.) that do not affect functionality
Note: Shipping costs for returns may apply and are non-refundable unless the return is due to our error.
If you have any concerns, feel free to reach out at support@bigeeks.com. We’re here to make things right!